Shipping policy

Shipping from DougFNJ Watches

Fitwell buckles — United States

Fitwell buckles ship from DougFNJ Watches in padded mailers with tracking. At checkout, choose from the USPS services available for your address: Ground Advantage, Priority Mail or Priority Mail Express. Rates are calculated using the shipment’s weight, package size and destination.

Standard shipping by USPS Ground Advantage is free on qualifying U.S. orders of $50 or more after discounts, before tax. Below $50, the calculated Ground Advantage rate applies. Priority Mail and Priority Mail Express remain paid upgrades, even when standard shipping is free.

Ground Advantage generally takes 2–5 business days after carrier acceptance. Faster-service estimates and available rates are shown at checkout. Transit estimates exclude order processing time and may vary by destination, carrier operations and holidays. We send tracking information when your order is fulfilled.

Lum-Tec products

Lum-Tec products ship directly from Lum-Tec using shared supplier inventory. Available shipping services and charges are shown at checkout. The Fitwell free-standard-shipping offer does not waive any separate Lum-Tec supplier shipping charge.

Orders containing both brands

Fitwell and Lum-Tec items may ship separately, with separate tracking numbers. Checkout shows the applicable shipping charges for your order.

Availability and delivery questions

We ship to destinations for which checkout offers an available shipping method. If your address has no available option, or you need help with an order or delivery, email dougfnjwatches@gmail.com before ordering. Please check your shipping address carefully and contact us promptly if it needs correction.